Thursday 6 February 2020

Sunday Lunch at Nutter's Restaurant

Edenfield Road, Norden, Rochdale, OL12 7TT


Nutter’s Restaurant, the family-run business with a huge local reputation, pride themselves on creating a unique, fine-dining experience. We visited the old manor house, tucked away in its own six-and-a-half acres of countryside, for Sunday Lunch this weekend. It was certainly unique and it was certainly an experience. 

Nutter's Restaurant
Back in December 2016, my Mum arranged a surprise meal for my 21st birthday at Nutter’s. We had the Gourmet Menu – six courses of pure decadence. It was a foodie’s dream. I returned the following year, when I treated my Mum to afternoon tea. This was another stunning treat. Pure sophistication, as traditional as an afternoon tea could be.

Their Sunday Lunch came highly recommended. After our two previous experiences, I had no reason to believe it would be anything other than spectacular. As a family, we’d been looking forward to our Sunday Lunch trip since we first began planning it several months ago.  Sadly, it didn’t live up to our expectations. 


 The set-price Sunday menu is £28 per person for three courses plus coffee and petit fours, with the menu changing weekly. There are four options for each course, so there’s an adequate choice, although on this particular Sunday, both lamb and beef were on offer, meaning there was no white meat alternative, and the choice of desserts was rather poor.

Upon arrival, as a party of five, we were squashed onto a table for four, with an additional chair shoved on the end. After twenty five minutes, I had to leave the table and go to the bar to ask somebody to come and take our order. The manager came over and we finally ordered, before embarking on the first of several long waits.

Before the starters, we were served some bread: a white bread roll and caramelised onion sourdough. Both were warm and freshly baked. Deliciously enjoyable, but they could have arrived a lot sooner so we could have been nibbling whilst we were perusing the menu and waiting for our order to be taken. There aren’t very many places where you’re given bread rolls before the meal these days, so this is a welcome and traditional touch. With so much stigma attached to consuming bread, you forget just how enjoyable bread and butter can be. 

To start, I had wild mushroom and buffalo mozzarella arancini with vine tomato chutney. It was beautifully presented and deliciously tasty. The wild mushrooms and tomato chutney made a bed for the arancini to be nestle on. The tomato chutney was tangy and extremely flavoursome. It was beautifully presented and generously portioned, which was just as well, as I was absolutely starving, having waited over half an hour for it to arrive. 

Wild Mushroom and Buffalo Mozzarella Arancini
For main course, I opted for the traditional roast sirloin of limousine beef. I’m not a massive red meat eater, so I was disappointed that there was no white meat alternative. Two thick slices of nicely cooked meat, slightly pink but exactly the right texture, came served with two large Yorkshire puddings, goose fat roast potatoes, vegetables and red wine gravy. The Yorkshire puddings were excellent: crispy on the outside but very light and fluffy inside. The roast potatoes were tasty but small and no nicer than we cook at home ourselves. The vegetables, mainly carrots and green beans, were crunchy, which is how I like my veg cooked, but they were very stingy with the portion. There was barely even a spoonful on the plate, hidden away under the meat. 

Roast Sirloin of Limousine Beef
I had to ask for some additional gravy, as the Yorkshire puddings were barely drizzled. I made a point of telling the waitress that nobody had bothered to ask us if we’d like any horseradish or the like to accompany our roast beef. She simply smiled and said, ‘okay’, clearly not understanding the problem. Nobody bothered to ask us if the food was okay, either.

By the time we started eating our main courses, we’d been seated for nearly two hours.

By the time we got to dessert, it was going dark, and they weren’t even worth waiting for. The choice was pretty naff. There was a chocolate mousse with mint cream, rum and raisin bread and butter pudding, blood orange panna cotta or a cheese board. I opted for the bread and butter pudding, but only because it was the best of a bad bunch.

I enjoyed it more than I expected. It wasn’t overly stodgy and much more moist than I expected, packed full of dried fruit. Topped with whisky ice cream and swimming in crème anglais, it was enjoyable but I think the pudding itself could have done with being warmer. 

Rum and Raisin Bread and Butter Pudding
One of the desserts appeared to go missing, with only four of them turning up. I had to chase up the fifth one on behalf of my Grandma. By the time it eventually arrived, with no apology, the rest of us had almost finished ours.

We didn’t bother hanging around for the coffee and petit fours, as we didn’t have the time nor the inclination. I returned to the bar (as there were still no sign of any interested staff) to ask for the bill and request our petit fours to take away.

The bill arrived with half a dozen additional drinks on it which we hadn’t had. By this point, I was convinced they were having a laugh at our expense. When I queried this, trying my best to remain calm, the lady behind the bar smiled and said, ‘Oh don’t worry, I’ll remove them for you’, as though she was doing me a favour in removing drinks that weren’t mine. They then had the audacity to add a 10% service charge onto the bill, despite the fact that we’d spent the whole afternoon complaining about the poor quality of the service.

What should have been a very special Sunday treat was completely ruined by the slow service and the complete lack of attentiveness from the staff. When I summarised our disappointments to the manager before we left, he couldn’t have appeared less interested.

‘We’ve never had any complaints before’, he proclaimed. Clearly, they’ve become rather complacent. If you’ve got a problem, it seems, you’re the problem. Whatever happened to the old adage ‘the customer is always right’?

I won’t be returning to Nutter’s again. What should have been a very special Sunday treat was completely ruined by the appalling service. 

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